Sterling Commerce Introduces Online Portal

Sterling Commerce has introduced the Sterling Customer Center, an online resource for customer needs, including support and case management, access to on-demand applications, product information, industry thought leadership, and opportunities to interact with other customers.

The portal is a cornerstone of the company’s integrated communications strategy. It provides customers with a self-service tool for business collaboration. It offers other features such as frequent web seminars on hot topics, a monthly newsletter, user forums that are moderated by Sterling Commerce knowledge experts, and Customer Connection, the company’s user conference.

“The access to information and resources Sterling Commerce is delivering with the new portal has enabled me to increase the value I get from our Sterling Commerce business-to-business integration solutions,” said Andy Desilet, manager of Corporate EDI at Boise Cascade. “It’s more than just product information, Sterling Commerce experts are sharing real-world best practices and industry trend information that help me tackle everyday challenges and prepare for the future.”

Sterling Commerce, www.sterlingcommerce.com