Intermec Launches INcontrol

Intermec Technologies has announced the regional launch of INcontrol - device management software allowing businesses to efficiently track mobile technology assets, secure network investments and achieve a lower total cost of ownership.

INcontrol is designed to accommodate diverse user specifications and is accessible anytime via a secure web browser. The platform will help Asian logistics organisations avoid downtime through access to both standardised and custom asset reports, allowing IT managers to examine the current state, location and utilisation of mobile computers and networks.

Importantly, through enhanced security features INcontrol also promotes the protection of vital business data.

Mobile computing devices that feature INcontrol can be remotely wiped if lost or if they have not checked into the network within a specified period of time.

“The next-generation of managed service models are a response to the increased need for in-depth visibility into the mobile workforce, as enterprises look to improve operational efficiency and raise overall output,” said Stephen Drake, program vice president, IDC Research.

“By shifting real-time monitoring and remote trouble-shooting to the experts, businesses are able to analyse their overall efficiency in a way not possible before.”

INcontrol is available in three different platforms:

*INview: a basic device management option offering device inventory, including monitoring of device status and serial numbers, asset reports and telephone technical support

*INsync: a robust device management option offering which includes INview services plus proactive monitoring, remote troubleshooting, device statistics and management, real-time information on battery life, power status and customized email and SMS alerts

*INcommand: a full wireless network management option which includes INsync services plus monitoring of WLAN and/or WWAN status and signal strength, network troubleshooting and printer tracking, as well as monitoring of WWAN data usage, SMS, email and phone history

“Protecting network and device investments is critical to lowering IT and operational costs. So is having greater visibility and control over those investments,” said Jansen Ek, Intermec’s general manager and vice president for the APAC region.

“Through Intermec’s new INcontrol technology, Asian logistics organisations are able to operate mobile devices and networks secure in the knowledge that their data is protected and they are operating with increased efficiency.”