Lawson Software Helps IKEA Components Achieve Goals

Logistics Insight Asia - New Products, 8/9/2008

IKEA Components, a wholesale distribution part of The IKEA Group that is focused on developing, distributing and trading components, fittings and raw materials for the IKEA product range, recently used Lawson Opportunity Analyzer to help optimize its enterprise software implementation. The use of Lawson Opportunity Analyzer, from Lawson Software helped IKEA Components identify the most significant opportunities for business process improvements and set company-wide strategic goals.

Lawson Opportunity Analyzer is a business modeling tool designed to help companies analyze the financial and operative effects of various business scenarios. IKEA Components developed its business strategy and identified its Key Performance Indicators (KPIs). It then conducted continuous measurement of these KPIs.

IKEA Components was then able to use the information gained through tracking these KPIs to help it enhance customer service and improve profitability. Specifically, the company reports an improvement in product availability, a reduction in customer complaints and a reduction in time required to process orders. In addition, IKEA Components reports reductions in the time required to produce inventories and order execution costs.

Lawson Software, www.lawson.com