Oracle Announces Oracle Utilities Customer Care and Billing Release 2.2

Logistics Insight Asia - New Products, 9/6/2008

Oracle has announced the availability of Oracle Utilities Customer Care and Billing 2.2, which includes significant enhancements that help utilities boost employee productivity, improve ability to manage conservation programs and enhance customer service.

The new release continues to build on Oracle's commitment to providing utilities with industry-specific applications that are pre-integrated with other Oracle product offerings and allow customers to fully leverage Oracle Database and Oracle Fusion Middleware technology to improve application performance and reliability.

Oracle Utilities Customer Care and Billing helps customers manage all aspects of the utility customer lifecycle including service connection, management of meter reads (index and interval), complex billing, payment processing and debt collection. In addition, the product also supports associated functions like field service, meter management, sales and marketing and provides a very flexible rating engine and efficient contact center management application.

Oracle Utilities, www.oracle.com