VOICE System Successfully Implemented in Pharmaceutical Warehouse

Logistics Insight Asia - New Products, 25/2/2008

For a period of three months, KNAPP the solution provider arranged a test installation of the KiSoft VOICE system for the pharmaceutical company Cooprofar at their warehouse in Aveiro, Spain. The results of the test period, which were based on actual data, by far exceeded the expectations of the customer.

In recent years, voice-directed, paperless systems have established themselves as the ideal solution in numerous areas. KiSoft VOICE is a made to measure software to support warehouse processes and increase productivity. With KNAPP’s "voice software," all warehouse processes are configurable, whether goods-in, quality control, replenishment, returns handling or picking. Many sectors benefit from the software, from pharmacy to textiles to food and drink. Extreme conditions such as deep-freeze areas or a noisy environment are also no problem for KiSoft VOICE – it can be used anywhere. As a system provider, KNAPP is able to integrate the voice applications into any ERP, WMS or material flow system (volume calculation, order fulfillment, route optimization) with the following advantages:


• Improved picking performance and picking accuracy
• High-speed printers and expensive paper no longer necessary
• Parallel use of various languages
• Customized voice dialogues
• Configurable user levels
• Precise inventory and lot ID identification
• Minimal training required
• Fast return on investment [< 12 months]

KNAPP, www.knapp.com